Customer Reviews

Great storage Space! Wouldn’t store my boat anywhere else!! This place is great and friendly staff!!

I love how new the facility it and feel good about the security. I also love the option of the power availability.

I love the staff!! they made moving my items in fast and easy to understand. They had amazing move in specials and cant be happier. Ryanne is awesome but all the staff is helpful and they have several locations which is great if i ever move

Great Facility, Greater people, especially the front desk guy.

This place is the best!! Clean and inexpensive! Love the services here, they bend over backwards to make your stay great!

Box N Lock has been a fantastic company to work with! They value their customers and we refer our residents to them for their extra storage needs!

We have had such a great experience with Box N Lock in West Jordan. Karla and the others who work in the office are amazing. They are helpful and so pleasant to work with. If you need storage space for anything, come visit the West Jordan Box N Lock and know you’ll get the best service around.

I couldn't be happier with my storage unit! It's always spotlessly clean, which gives me peace of mind knowing my things are in good hands. The location is super convenient, so I can easily swing by whenever I need to grab something. Plus, the rates are really affordable, which is a huge bonus. One thing that really stands out is how nice it smells inside—no musty odors here! Overall, this storage unit has exceeded my expectations and I would highly recommend it to anyone looking for top-notch storage solutions.

Quality storage and pricing! Recommend

Had this storage unit for the past year, and I couldn't have had a now pleasant experience! It was super easy and fast to set-up! Best prices around! Friendliest staff! Super clean! Big carts and big elevators for ease of use!! I honestly don't think they could do anything better!

The Box-n-Lock storage in West Jordan has been amazing so far. Very clean facility and maintained well. The onsite staff is very friendly and accommodating. I have two of their reasonably priced climate controlled units which has been the best for storing my items where I know they are safe and protected from the elements. 10/10 recommended for all your storage needs

Excited to see another class A Box N Lock Storage facility! Finally somewhere to accommodate large RV storage and indoor storage with climate control and plenty of moving carts to make fewer trips to the moving truck and elevators!

If you care enough about your possessions to store them, then care enough to pick a place that’s secure and clean. I’ve been using storage units for a while, and this place is the best.

The building is always clean and has fantastic security!

Brand new facility with excellent pricing. My furniture stays dust free and clean.Great brand new facility, friendly staff to help you find what you need.

I have been with Box n Lock since October 2023, and I have never had a single issue! The staff is very helpful and I feel like my unit is 100% secure and safe. I would recommend to anyone trying to find affordable but a great, safe place to keep your belongings!

Best place I've stored at (by far- price and all), and I've stored at MANY places (even other states).

Surprised by how convenient this is!👌👌

Brand new, 1st class facility! Ryanne the manger was wonderful to work with, great staff!!

The staff was so helpful and patient with me as I figured this out. They were happy to take the time to walk me back and show me different unit sizes and and help me understand the advantages/disadvantages of the indoor/outdoor units. The facility was super new and clean and they have awesome security. Best of all their prices are incredible! I highly recommend working with Ryanne if she is available.

Best price and super helpful and responsive staff. Facilities are secure and extremely clean. Best storage facility in the valley.

Very professional. Explained everything I needed to know about the rental. Answered all of my questions.

So helpful! Such a beautiful place and so clean!

My first time ever getting a storage unit. Ryann was very helpful and friendly. She took me to my unit showed be the best ways to get to it. Helped make sure my passcode worked before leave. I drive by here all the time. Something stood out over the other storage places near by. Thanks for the great experience.

Super nice explain everything that was being charged at first great experience with a storage unit I talked to Ryan she was very nice and helpful!

Great place. Clean. Easy access. Nice units (I use the drive up ones). Easy to use online system, auto payments. Easy peasy. Happy.

Great Service. Thanks, guys, and gals! The location is easy to remember as well because it's along Dannon Way, and I love yogurt. My kids love yogurt, too!

Quick and easy reservation process. AMAZING customer service!

Staff is super friendly. They have been super friendly and always been reachable for any issue's and helpful with any questions. Property is well maintained and they are pretty quick about snow removal even in the big winter we just had.

Easy sign-up, courteous representative, very helpful and instructive, clean unit, easy and secure access -- we like it!

Very nice new facility. I took a tour of the Temp Controlled building and was impressed with the easy access. The staff were friendly and answered all my questions. The rates can't be beat. If your looking for storage contact this facility.

Indoor climate control storage with moving carts is like affordable renting at the Ritz. Clean. New Love the red doors. Patient & kind staff!

Very clean, everything is up to date and I feel confident that my stuff will be stored safely.

Amazing customer service. The place is always clean.

Me and my wife have been using these storage units for years! Great units with plenty of space decent prices and awesome communication!

Been there just one month but it is a clean, quiet and easily accessible storage facility. Getting all signed and moved in was a breeze.

Easy to sign lease. Friendly staff. Timely responses. Would definitely recommend

Going on 14 years here with the same unit. No problems except the almost triple the rent rate from when I moved in. Seems like a person with longevity should get a little consideration. After all, I'm sure my rent over the years has more than paid for the cost of constructing and maintaining my rental unit.

I think this place is great, it’s clean, the people are friendly both staff and other renters! If you need a storage unit this is where you need to be! 😃

Great customer service and take advantage of the free one month also they recognize our military personal with a 10% discount.

They have helped me out a lot when I was in need. I really like the facility. It's very clean and very nice.. Everybody has worked their have worked with me through my ups and downs have been wonderful people. I recommend box-n-lock to a lot of people don't know if any of them would win but I have told them about the place.

Very clean, organized, safe and professional staff! Highly recommend

I had a storage unit here for years and have had nothing but wonderful experiences! Easy access to my unit, safe and secure facility, and clean every time I’ve been there. Great place!

You can't go wrong storing here. It's an older property but well taken care of.

This facility is safe and clean. AND it’s a very convenient location and easy access. Been here for years. This place is amazing.

Clean secure storage in midtown, great customer service.

Very clean and friendly office staff!

I’ve had my unit at Box N Lock For about 7 years. I’ve never had a problem. It’s safe. The staff has always been so friendly and accommodating! The grounds are very well kept, nice and clean. Recommended!!

Love this location very accessible from the freeway and close to Down town .

This place is very clean and safe also good security gates and no plms with any of issues

I think this is a very good location very clean up today

Clean. Courteous staff. Very secure

staff is very professional and I feel very comfortable leaving my items at this facility

The staff at Box n Lock are a pleasure to work with; I have had multiple storage units with them and they make the set-up, move, etc easy. The only reason this is a 4-star rating is that I have units inside and their air freshener pumps out every few minutes right above my unit. I haven’t been able to visit my units without leaving with a headache. If you enjoy heavy scented pine or have a unit outside, you’ll be giving them a 5 star.

Ryan was awesome when I called and the whole process was really easy. Was able to get into a unit same day, and really happy with the experience overall.

Wonderful customer service great storage space on your custom easy access am talking about the one on 2100 s980 w

East sign up and end contract, all was GREAT THANKS FIR GREAT MANAGEMENT

Good rates and clean storage. Adam was super helpful and responsive - made move in a breeze!

The is place is so nice and clean. The staff is so friendly and easy to work with. Adam is so helpful and is great at solving problems.

Great customer service and good, safe facility.

I've been renting a storage unit at Box n Lock Storage for just over a year and recently moved into a larger unit. Adam was super helpful, answered all of our questions and was prompt with communication! Super happy!

Update: Been here over a year and haven’t had any more issues with the lift gate. 😊 Have been renting here for ~6 months or so and our experience has been decent overall. The main issue is the lift gate that gives everyone access to the complex; it’s totally unreliable and their “emergency” service line is no help. Twice now we have pulled up hoping to gain access to our unit with a truck load of stuff and we can’t get in. How frustrating!

So far so good! Really nice

Easy to work with. Quick set up and simple out. Clean, well-maintained facility.

Always available to fix problems friendly fast service

The manager was very friendly amd i was able to find a great unit

Spacious, Clean and easy access

This is a nice, clean storage facility with large units at an affordable price. Trent is super helpful and kind. So glad I found this place. They use disc locks, just FYI.

Storage made easy

The staff was very helpful and informative with addressing my storage needs. Love that its very secure and my things are safe.

Very reasonable rates. 10/10 recommend if you need to store your stuff, this place is great and very helpful.

Great location, my first unit was having moisture issues, so I moved into a different one and it’s been great.

Quiet, safe.

Nice place, friendly staff. Reasonable rates

Help my friend to move his stuff to other storage.

The front office staff member Catherine is such a joy, she just radiates positivity and is so refeshing! Thank you for always making our interactions so easy! Would highly recommend this place. They are honest and trustworthy.

Catherine was such great help for me. She’s very knowledgeable about the nuts and bolts of the rental units and how that relates to my rental agreement, and how that made sense to me. Thanks Catherine for going the extra mile for me.

Staff was great! Explained everything and took me to the unit quickly. Facility is very clean and feels very secure with cameras and gate access. Overall I would recommend this as a great place if you need a storage unit.

Great Facility. Perfect location, centrally located in the Salt Lake valley. Most importantly, very secure. Cameras, onsite security and clean units. What else could you ask for?

From the time I spent at the unit it was nice, clean and the owners are the sweetest people ever also it's in a good location.to tell you the truth I wouldn't go no where else ! Thanks so much for your help, you have a wonderful facility . keep up the good work 👍Alida

We used 21st South Storage for a temporary storage for our 21' trailer camper while we were whitewater rafting for two weeks. I made all the arrangements online with help from Cameo, who made it an easy process. She was great! Super customer service! The property is extremely clean and well taken care of. We felt that our camper was well protected and secure, which set out minds at ease while we were rafting. Kathleen was there when we picked it up and made sure everything was OK. It would have been nice if we could have only been charged for the two weeks but we were willing to pay the month rental charge for such a clean, safe and secure area. I highly recommend 21st South Storage for your storage needs.

This storage facility, is safe, clean and easy to work with.

Secure, friendly, lots of options, easy to get to location.

Clean and easy to access. I love the security of the gate, and I feel safe coming here by myself to drop and pick things up.

I have used them for a few years they are great people

Nice lady at the front desk

Love it here

I needed a storage shed to organize and pack belongings as I was getting ready to move. The couple that run 21st South Storage are very nice and pleasant to work with. The storage sheds are very secure, and clean. They wouldn't hesitate to call if there was a concern with the unit or accounting. Clean and secure facility, and great location! I had no idea how easy it was to access from all of the freeways and major highways. Right off of 201, between I-15 and I-215, a couple blocks East of Redwood, super easy to get to.

Awesome place and very close to home, very safe and love the staff! Have a blessed day!

Box n lock has been phenomenal. I was able to get into a storage unit online off of my phone, and on the same day too! Their employees are awesome! I would absolutely recommend to anyone who needs a unit in their locations. Not to mention you get a free month with each unit!

Very clean friendly staff good security has bathroom for customers 😀

Excellent experience renting a storage unit! Easy process, great prices, and management was very kind through the whole process.

Clean, great prices, and Hollie is super helpful. Would recommend to anyone.

Clean and great service.

Great place! Hollie is the best!

Great company to work with for your storage needs

It’s great to know your things are stored securely in a nice new bright storage facility! Thanks for providing this great service to our community!

Very friendly folks clean and affordable units

Thank you Holly you are very friendly, knowledgeable, and professional. Nice new facilities, love that there's a restroom available.

Brand new and very clean facility. Nice friendly people work there and they have great customer service.

New facility, New staff, Great customer service and affordable rates.

Excited to have Box n Lock in Idaho Falls!

Brand new facility so everything is very clean. They have climate controlled units available, as well as drive up. Large storage units if you need to store RV's or boats. They have trickle electricity plug-ins as well if you want to keep battery powered items plugged in and not have your batteries go bad while in storage. Gated facility also has video surveillance to keep your stored items safe. Great location near I-15 on/off ramps for travel. Good facility all around.

This is a really nice new storage facility. It has inside storage that are climate controlled. Check it out.

Brand new facility so it’s super clean, excited to use the climate control!

We have bought many units from auctions and have been to many other storage facilities but this Box-n-Lock was overall the best we have been to, the place was super clean, well taken care of and the service was extra special. Adam was the best personal that we have ever dealt with, he helped us find the location and he took a later lunch just to wait for us and to get us to the units. He helped us with time by having the paper work ready when we got to the office. It was a great time saver for us. Adam in our opinion is Box-n-Locks best investment. We hope to have many more dealings with Box-and-Locks.

Trent has been so friendly and helpful when getting a storage unit seemed overwhelming to me. It made my experience super seamless and the unit was in wonderful condition so I felt very secure leaving my things there.

I have been renting from this specific property going on three years and it is so clean convenient and safe no matter what time of day or evening I come in here they do not micromanage anyone but just make the rounds making sure everyone is safe and everything is okay on the property I absolutely love this facility Manager very professional and super nice! I referred four other people who came to rent storage space here and they said the very same thing I absolutely love this place ❤️ it's so clean and close to home, 3 min. As of right now April 19 2023 I have two huge storage& 10X30

Rates are a bit much but the customer service is always worth it. Thanks guys

Really great customer service from both Adam and Trent. Everyone was super helpful. This would be five stars if pricing was guaranteed for my contract as it would provide more financial certainty. Given that there was always a possibility of a price hike I am selecting four stars.

The is place is so nice and clean. The staff is so friendly and easy to work with. Ryan is so helpful and is great at solving problems.

I had the wonderful privilege of stumbling across this location while trying to find a place to store my vehicle. After many unfortunate setbacks and feelings of stress, I was saved by Adam. He helped me on countless occasions to ensure that my stuff was secured. I cannot recommend this company enough and if you are lucky enough to get helped by Adam then I know you’ll be in great hands!

Great storage space, great staff and really clean! Highly recommend!

I’ve been here for a bit now. I have three units and have never had any complaints. If I ever have a problem they are just a phone call (or a walk to to the office) away. I highly recommend Box N Lock

The manager trent is very friendly and was able to help us find the perfect unit

Would like discount once in awhile

Good rental spaces

This is my second time renting a storage unit at this place and the customer service is amazing Trent is awesome. Definitely recommend this place to anyone who is looking for a storage unit that’s clean and safe

It's a great place to store important stuff. Clean and organized!

Trent has I three years here at box ‘n Lock served as the finest and most responsible manager of any storage facility in my years of having so used.

This was my second time renting a unit at Box-n-Lock and has never been disappointed. Awesome staff! Great at communicating with customers. Definitely keeping Box-n-Lock storage in mind if I ever need storage room in the future.

So far so good. Trent is a great guy to rent from. The storages were all clean free of insects and things of that nature. He's very friendly bubbly and outgoing. My first impression of him was highly favorable.

The service & level of customer care is outstanding. They actually went above & beyond for me to help in my unique situation and always made me feel like they genuinely wanted to support in the most friendly & positive way. I never felt brushed off or disrespected in any way, so nice to see this level of customer service when we all know that is mostly a thing of the past. Highly recommend- I would gladly rent from this location again. Thx guys!!!

Trent was very nice and helpful made the whole process easy and stress free

Trent has been awesome to work with even remotely! Made the whole process easy.

Really like this spot, nice spacious area and very clean. Trent is the man,very helpful guy.

I have been to this storage rental since 4yrs and all the staff are very good ,very friendly, they have patient very respectful .right from Angela time,and that is why am still there.klara and her team. I love to see them always.

Perfect. The staff are kind and helpful. Getting a unit very easy. Units are clean and well protected. Kept my stuff here for about 10 months and it stayed in perfect condition. If you are anxious about getting a storage unit, use Box-n-Lock.

Great facility

Great pricing for what I needed, easy to get started, convenient access, and accommodating staff. Karla was a big help!

Everything seems very secure here. I like the fact that it Ik has security cameras. They take care of the grounds.

Renting the unit was great! I rented here for over a year, only leaving because I’m moving out of the city. Everyone was very kind and helpful, the place is very clean, easy access. Everything I was looking for! My only problem is that the moving truck is not free, despite saying it on the truck and being told that when first renting. They charge by mileage (which makes sense and is totally fine) but they also charge me two other fees, one of them being more than it said in the contract I had to sign. Would still definitely recommend this place to anyone in the Salt Lake area!

10/10! Such an easy set up process, and the everyone there is the best! Shout out to Kiara, she’s super kind and made everything so easy! Thanks!

Tina was awesome.... Thx!

I just recently moved from a different state to SLC for work and am very greatful that I found this storage facility near my place of work. I felt very comfortable storing my stuff here. It is very clean and have a great alarm system Everyone has been really nice and always have a really good attitude. Thank you to everyone at Box-n-Lock!

The customer service was great. Kiara was very helpful she explained everything in detail and was very professional. I will recommend box-n-lock storage to all my friends.

Great customer service front desk does a terrific job enforcing da rules high security and nice and tide and clean

Exceptional service from the manager, Samantha, and great value! Was in and out in 15 minutes to rent a unit. Highly recommend!

I looked around like 10 other places before I chose Box-n-Lock at 1785 W Sequoia Vista Circle in Salt Lake City. Facility is fairly new, well kept, safe and more importantly friendly staff. Sam is a very nice person which handled my agreement, paperwork and has provided great service. The other day I had to access the place after hrs and Sam promptly responded to my request and topped it with a smile. Highly recommend.

They made my move from SLC to Florida so easy! Even being available the day after Thanksgiving if needed.

(Translated by Google) Recommended at 100 (Original) Recomendado al 100

This place is amazing. Staff was always incredibly helpful and easy to get ahold of, the facility is clean, secure, easy to access, and well maintained. I highly recommend them and will use them in the future!

Beautiful storage facility and huge units. (Sheds)

Courtesy, hours, climate control

Reasonable prices I feel very secure with my stuff there

It's a great place to store your things

Clean and the prices are great.

Ok

Small to large spaces very clean and secure!

Box N Lock is THE BEST. After attempting storage with other companies, the manager, Angie, was a gem and went out of her way to help us with our storage needs and difficult requests. They friendly and on top of it! I'm so glad we chose Box N Lock and feel confident our things are in EXCELLENT hands!

Love it! Their prices are a little pricy, but you do get what you pay for. Security on site 24/7, clean, friendly management and alarm will go off if I try to get into my storage without access code. I love it here and recommend it.

Very friendly staff and will to work with a crazy schedule

Definitely a 5 star facility but the prices don't reflect that! Super clean, top of the line security and technology, nice genuine people.

This is a wonderful place ,very clean ,well kept, great employees. if you need storage come here

I'd first like to state that the management team at this facility was very kind and courteous, much more so than at other storage facilities I've visited and stored with. The location was very close to my new home and easily accessible with my larger suv. I'd really recommend this store not only for service but as well the pricing was very competitive. Who ever owns this store did an amazing job by hiring the staff. Angie was amazing to work with and very patient as we measured a few sizes to make sure certain items would fit. Great job!

This is a great place to have special memories to be safely stored and know they are being protected and preserved. Amazingly affordable and easily accessible as well

I love this facility and the help when I need it

This facility is beautiful. Very organized, and the employees are awesome. Nothing but good things to say about these storage units and this awesome location. I'll always recommend Box-N-Lock!

Very secure place for your belongings! Great staff and very well organized. The staff is very nice and helpful!

The original manger was help and professional. Place still is brand new and well maintained

Friendly staff! Great storage units very clean and new. Secure and safe.

Box-n-lock storage is a new and technologically advanced storage units located in Salt Lake. They are brand new, priced right and provide a nice, clean area to storage your goods. They offer typical as well as climate controlled storage that is a huge advantage. We have been nothing but happy with our experience and access to our space 24 hours a day. The staff is always helpful and just make you feel better about leaving your stuff there. Highly recommended.

The staff at Box-n-Lock are amazing! They are friendly and Have great customer service! The storage units are new very clean, I love the security features and I feel safe while accessing my unit. Have Veterans discount!

The place is well organized and very clean. They offer very good service and it is very secure! Love It!

Great facility to store your stuff for less of the cost. Awesome staff especially the manager, she's the best. I highly recommend them 110%

The staff are always friendly and helpful. The facility is very clean. Easy access in and out.

Loving this place very safe and secure. Has great security measures in place. Don't worry about my items there and staff is very helpful and friendly

The staff here is amazing 🙂 Always willing to work with you and very helpful ! Very good priced and they don't charge exrtreme late fees ! We definitely will always come back to them for our storage needs ! Facility is very new and very clean!

This was the best storage unit I have been to. Both the ladies were very nice and are willing to do anything to make the customers happy.

(Translated by Google) Excellent (Original) Exelente

I moved in when in a tight spot. The manager is always friendly and great talks by to and answering my questions- Josephine Archuleta

Customer service is amazing and very professional. So nice and they listen to every small detail! The place is new and clean and the unit was very clean! I recommend Box N Lock to everyone!

Clean, well organized, super security. Only complaint is hard to find and they don't have beverages, like coffee. Friendly, helpful management.

The owners and manager are great to work with. Great new facility.

Awesome place and very close to home, very safe and love the staff! Have a blessed day!

Box n lock has been phenomenal. I was able to get into a storage unit online off of my phone, and on the same day too! Their employees are awesome! I would absolutely recommend to anyone who needs a unit in their locations. Not to mention you get a free month with each unit!

Very clean friendly staff good security has bathroom for customers 😀

Excellent experience renting a storage unit! Easy process, great prices, and management was very kind through the whole process.

Clean, great prices, and Hollie is super helpful. Would recommend to anyone.

Clean and great service.

Great place! Hollie is the best!

Great company to work with for your storage needs

It’s great to know your things are stored securely in a nice new bright storage facility! Thanks for providing this great service to our community!

Very friendly folks clean and affordable units

Thank you Holly you are very friendly, knowledgeable, and professional. Nice new facilities, love that there's a restroom available.

Brand new and very clean facility. Nice friendly people work there and they have great customer service.

New facility, New staff, Great customer service and affordable rates.

This is a really nice new storage facility. It has inside storage that are climate controlled. Check it out.

Excited to have Box n Lock in Idaho Falls!

Brand new facility so everything is very clean. They have climate controlled units available, as well as drive up. Large storage units if you need to store RV's or boats. They have trickle electricity plug-ins as well if you want to keep battery powered items plugged in and not have your batteries go bad while in storage. Gated facility also has video surveillance to keep your stored items safe. Great location near I-15 on/off ramps for travel. Good facility all around.

Brand new facility so it’s super clean, excited to use the climate control!